Warranty Info

Do you repair or refurbish tools?

We do not repair or refurbish tools. However, amika's warranty program offers a brand new replacement tool once a valid warranty claim is completed.

Am I eligible for a warranty?

Tools are protected under a manufacturer’s warranty* for a limited duration from the date of purchase. Most warranties are for a 1 year period. Here is a list of our tools and their warranty periods:. one year:. ceo 360 Dryer. brooklyn heat Dryer. Va

How do I start a warranty claim?

Kindly follow this link: warranty page (Canadian site - loveamika.ca) and complete the warranty claim form. Once we receive the completed form, we will reach out via email with next steps. If you experience an issue submitting the form, please reach

What is accepted as proof-of-purchase for my claim?

Proof-of-purchase can be an image of a receipt with a visible date, a screenshot of an online order detail with a visible date, or a screenshot of a line from a bank statement that verifies the purchase date and location.

What if my tool is no longer available for a warranty replacement?

occasionally, some of our prints or models may be out of stock or discontinued. in these cases, we will replace your tool with a print we have available, or the model most comparable to the tool currently in your possession. we do this to ensure all

Why is there a charge for shipping & handling on warranty tools?

We firmly stand behind the quality of our products which is why we are happy to replace a styling tool under warranty at no cost. We kindly and simply require customers to pay for the shipping and handling costs to send the new tool. It is fairly sta