Am I eligible for a warranty?Updated 2 years ago

Tools are protected under a manufacturer’s warranty* for a limited duration from the date of purchase. Most warranties are for a 1 year period. Here is a list of our tools and their warranty periods: 

one year:

ceo 360 Dryer

brooklyn heat Dryer

Valera x amika dryer

mini Ionic Dryer

double agent 2-in-1 blow dryer + straightening brush

chameleon curling set

autopilot 3-in-1 rotating curling iron

le marcel curling wand 

high tide Deep Waver

blowout babe thermal brush

confidante Styler

conductor Styler

antidote silk-wrap styler

illuminati Styler

grand prix Styler

mighty Mini Styler

polished perfection Brush 1.0

polished perfection Brush 2.0

mini polished Perfection Brush

two years:

accomplice Dryer

hair blow dryer brush 1.0

hair blow dryer brush 2.0

five years: 

alpha 360 Dryer

immortal Dryer

See your tool's manual for more info! 

*manufacturer's warranty is limited in that it only covers defects within a tool's performance. the warranty does not cover accidental damage, theft, or loss. tampering with a tool voids the warranty.

If you find yourself needing to claim your tool's warranty, head to this page to complete the request form: (Pro tip: you will need a photo of the receipt/ proof of purchase + some photos of the tool- we'll walk you through that part!) warranty page